No P.O. Boxes address accepted
All orders take 2 processing days. This is to ensure that all information is correct . After processing you will receive a tracking number for USPS priority mail.
Please select the correct shipping during checkout. This is to make sure your their will be no delay in your package. Incomplete or incorrect address information is the major cause of shipment delays. Check the address information on your order. Make sure you have included ALL the information needed to deliver your package (Address, Apt Number, Etc.). Your order will be shipped via USPS to the address you provide. It is extremely important that you give us the most accurate and complete information possible. If an address correction needs to be made after your shipment has been sent you will be assessed the fee USPS charges us to make the correction or to reship the product. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS. ALL SALES ARE FINAL!
*If a shipment is returned to us due to a bad address you will be responsible for additional cost to ship again.* All Shipments Require a Signature. For your convenience please do not wait until the last minute to place your order. If you have a deadline, hair appointment or other engagements it is always wise to order far enough in advance to allow for unanticipated delays. We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.
How long is processing, shipping, and handling?
-Processing takes up to 2 business days not including the day you ordered.
Can I make changes to my order?
Because we strive on processing and shipping items out as soon as possible, orders cannot be altered once payment is complete.
Do you offer refunds on this hair?
- All sales are FINAL and there are no refunds or exchanges.
- Store Credits can be given .